Hay Festival App · Vinetrees Strategic Ltd · last updated 13 September 2026
The Hay Festival App is published by Vinetrees Strategic Ltd. If something in the app is not working, a sign-in link has not arrived, or you have a question about your data, write to us and a person will answer.
Tell us which festival, the email address you sign in with, and what you expected to happen. Never send a password — the app has none, and we will never ask for your Hay Festival website password.
Registered office. Vinetrees Strategic Ltd is registered in England and Wales.
What the app holds about you, for how long, and how to ask for a copy or close your profile is set out on the privacy page. Requests about your data can also come to the support address above.
Ticket purchases, refunds and your Hay Festival website account are Hay Festival's own systems. The app only shows the tickets your account already holds; for anything about the tickets themselves, contact Hay Festival directly.